LESS THAN POOR CUSTOMER SERVICE!

I have a contract phone, with my wife's phone added to the existing contract. On 08/05/2015 my account was suspended, meaning that neither me nor my wife could make any outgoing phone calls (I work abroad). Payment is by debit order. Payment already went through well before the date that MTN decided to suspend my account. Numerous phone calls, emails, etc., absolutely NO RESPONS from MTN. Numbers dialled are not answered or one receives a message that the number is incorrect (+*** & +***). Luckily my phone is back online, but my wife is still unable to make any calls from her phone.