1 reviews | Active since Jun 2016
Less than 1 if possible..dispicable service once again.
<p>Call the contact help centre, have the phone put down on me during conversation...after mentioned the fact that I as a client contribute to said call agents wages. Where are the days when clients where valued, problems listened to and resolved?</p> <p><br />Mtn you truely sickness me with the way you conduct yourselves, and jumping ship is jumping out of the pan into the fire. The whole deal with telecomms in this country is utter ******* and *******ed. And when I call back to escalate the call...ro a manager..fobbed off...they in a meeting..really? How stupid do u think I am after holding on for 18 mins...you really are pathetic. </p>
Good Day Adam Moray
Thank you for bringing this to our attention.
We apologise for your inconvenience experienced due to the unprofessional behaviour of our employee. It was thoughtful of you to inform us about the incidence promptly and brought it to our notice, which provides us a chance to deal with this undesirable behaviour.
Kindly be advised that the matter has been escalated to the management team of the relevant functional unit for resolution and to contact you with feedback
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ:***
Good Day Adam Moray
Thank you for bringing this to our attention.
We apologise for your inconvenience experienced due to the unprofessional behaviour of our employee. It was thoughtful of you to inform us about the incidence promptly and brought it to our notice, which provides us a chance to deal with this undesirable behaviour.
Kindly be advised that the matter has been escalated to the management team of the relevant functional unit for resolution and to contact you with feedback
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ:***