WVDB
Willem Van Den Berg

1 reviews | Active since Jun 2012

13 Nov 2015, 15:53

lenovo yoga tab 2 830L does not work

I recently bought the Lenovo yoga Tab 2 which was a utter disappointment for me how can you sell a thing that's patented not to make phone calls in Europe that's supposed to make phone calls in South Africa as we are not part of Europe.2 : my PC suit is in Chinese if you can read it well i cant which is really annoying now I can't back-up any of my data or anything onto my laptop.3 : it keeps losing its signal and then i have to restart the device and then it works perfectly for a day or so then its the same over again.4 : today i wanted to take a picture and bam error report \can not connect to camera"now I'm asking you is this the type of customer service and products you sell to us. I moved from vodacom to mtn 5 years ago and I am really considering moving back to vodacom because of this!!!. I've mailed lenovo as I can't use their website which is the most un-userfriendly website to get drivers or pc suit downloaded from that its a utter headache as you get directed from pages to pages without any success of a download please take the damn product of the market go and do research everybody are complaining about the lenovo brand in particular wake up people i have this product."""

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Replies (1)
MTN South Africa
MTN South Africa's reply17 Nov 2015, 07:52
Official
Hello Skippy001,

Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Kindly note that the matter has been escalated to the Data support help desk for assistance with your PC suit, alternatively you can contact them on 1555 from your contract phone (free).Should the phone not work because of the manufacture problem kindly book it in for assessment at your nearest MTN store and they will send it in for you, after the assessment is done they will advise wheather it's manufacture problem or if it can be fixed.

Regards
Nompumelelo
REQ:***