LEGAL DEPARTMENT STATUS INCORRECT

I wanted to take out a new contract over the weekend 2016-05-01 at your store in Menlyn Park, Pretoria. The system blocked me from taking out a new contract stating that one of my old accounts was at legal Departement. I cancelled that account in 2009, payed all outstanding bills and my contract was cancelled. I also did a credit check and it reflects that account as being PAID UP and the balance is R0.00 The account nr. is B***. The MTN store sent a query on my behalf and I also called customer service a couple of times. Ref. nr ***. I am still waiting for this to be rectified and that cancelled contract must be removed from your system.