WM
Wendy M
1 reviews | Active since Aug 2015
31 Aug 2015, 14:59
LEGAL ACTION
i have been overcharged for the last 4 months. MTN responded saying the rates have gone up! I have a contract. its a legal binding contract! they cannot change terms and conditions! I will be contacting the Consumer Protection Council.<br> also not received my data for months! <br> frankly I have had more than enough of their pathetic service!! I will not tolerate it any longer and I hope they land up in court!
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MTN South Africa's replyOfficial
31 Aug 2015, 15:25Hello wendymcfarlane,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that MTN reserves the right to review and update contract pricing as per MTN's subscriber contract. For more information you may visit www.mtn.co.za for the updated pricing, product info and T&Cs.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that MTN reserves the right to review and update contract pricing as per MTN's subscriber contract. For more information you may visit www.mtn.co.za for the updated pricing, product info and T&Cs.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
MTN South Africa's reply31 Aug 2015, 15:25
Official
Hello wendymcfarlane,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that MTN reserves the right to review and update contract pricing as per MTN's subscriber contract. For more information you may visit www.mtn.co.za for the updated pricing, product info and T&Cs.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that MTN reserves the right to review and update contract pricing as per MTN's subscriber contract. For more information you may visit www.mtn.co.za for the updated pricing, product info and T&Cs.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica