Legal action

A few years back I took out a contract with MTN and due to none payment I was handed over to the Lawyers. I tried to apply for a new contract and it was declined as its says that my account is still in 'Legal action" even though I have paid this account. I have spoken to the lawyers and they have provided the payed up letter which I have sent to the Legal Department that was on the 05/09/2017 today is the 18/09/2017 and I still haven't had a response. I have called everyday to the customer care line to complain and all that they can do is send an email requesting them to remove the legal action from my name.

I am not one to name and shame but in this case with such poor service that I have received here goes. I have spoken to Dineo Motsepe - Legal Department, Nokuthula Manqele - Customer Care line Supervisor, Kgosi Moiloa - Customer Care line.

I just spoke to Jabulisile Madiya who gave me her email address to send to paid up letter. When I sent the email I got an undelivered response and when I asked what she suggests I do she tells me to call back and speak to somebody else who`s email is working.

THIS SERVICE STINKS MTN IS QUICK TO HAND YOU OVER TO GET THEIR MONEY BUT CUSTOMER SERVICE STINKS.

I AM TRYING TO TAKE OUT A NEW CONTRACT WITH MTN AND ITS LIKE THEY DONT WANT MY BUSINESS.