Left cellc thinking MTN would be better. I was wrong!
You deserve 0 stars. Been battling for weeks now to opt out of marketing messages. Your customer service reps on email are useless and provide instructions that do not work. Facebook agents are just as useless, and same with twitter. Email references ***, ***, *** still unresolved. I am getting ******* from MoMo now which I do not want. Is there someone there that actually has a clue on how to assist their customers?
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Replies (5)0
Replies (5)'s updateReviewer Update
09 Jul 2020, 08:26I have followed so many instructions and none of them work!! I just sent an SMS to 30246 and still received another marketing message about a minute ago! Sort this out. I have also taken this up with DMASA
's update09 Jul 2020, 08:26
Reviewer Update
I have followed so many instructions and none of them work!! I just sent an SMS to 30246 and still received another marketing message about a minute ago! Sort this out. I have also taken this up with DMASA
's updateReviewer Update
09 Jul 2020, 11:14shane gave me reference SMC/*** and said it takes up to 24 hours. This was last friday. He just gave me another ref number. Nothing is getting sorted out. Send me your manager's contact details
's update09 Jul 2020, 11:14
Reviewer Update
shane gave me reference SMC/*** and said it takes up to 24 hours. This was last friday. He just gave me another ref number. Nothing is getting sorted out. Send me your manager's contact details
's updateReviewer Update
10 Jul 2020, 08:36Hello? Still waiting for manager's contact details...
's update10 Jul 2020, 08:36
Reviewer Update
Hello? Still waiting for manager's contact details...
's updateReviewer Update
14 Jul 2020, 06:44Ishi are you going to ignore my complaint now??? Waiting for contact for management please....
's update14 Jul 2020, 06:44
Reviewer Update
Ishi are you going to ignore my complaint now??? Waiting for contact for management please....
's updateReviewer Update
15 Jul 2020, 08:40Ishie feedback please????
's update15 Jul 2020, 08:40
Reviewer Update
Ishie feedback please????