MS
Madri S

1 reviews | Active since Mar 2018

01 Mar 2018, 13:38

Lee-Ann for the win!

Quick, efficient, friendly and all out excellent! I phoned MTN online for assistance with an upgrade and was assisted by Lee-Ann. Unfortunately did not take her surname. She was knowledgeable and advised me to get the contract best suited for my needs and price range. Transferred my account from business to normal (something she arranged swiftly as she is not authorized to do it herself), upgraded and dispatched in almost less time it takes driving to a store. I would like to thank Lee-Ann for her service and what a joy to work with someone that efficient. I hope you give her recognition the recognition she deserves!

Kind regards Madri

0
Replies (1)
MTN South Africa
MTN South Africa's reply01 Mar 2018, 14:07
Official

Thank you for your post.

Thank you for the compliment for Lee-Ann Ramathula, the compliment has been sent to her, Lee Ann is one of MTN Direct best agents. She is passionate in her work.

Kind Regards,

Alice van der Merwe

Complaints Analyst

Best regards,