Leaving MTN after 15years + of blind loyalty

<p>I have a an unlimted contract with MTN. Suddenly I have exceeded a R1000 limited that has never existed in 15 years and phone was blocked. I can not pay inside the store, they can not increase my limit and the system explains i must phone less. In other words MTN tells me to use less of their product due to some idiotic criteria being app**** to my account. I have NEVER failed to pay in 15 years. And for my loyalty my account gets blocked and I get an R385 upgrade on a credit limit that must last till the end of the month. Nothing else they could do in store. I sincerely hope some senior management sees this pathethic service. Will be cancelling my contract as soon as it expires. Irony is I have never considered an alternative supplier and most likely a very jnr person will provide feedback that does not mean anything to a frustrated and highly irrated customer</p>