JC
Jacques C
1 reviews | Active since May 2009
15 Nov 2017, 15:47
Learn support people to speak afrikaans please.
DEAR MTN,
I am very disappointed that you say I am behind on payments.
I spoke to Revlam Reddy (and I repeatedly asked him to please get me someone who speaks afrikaans. He denied that request.
I cant believe the service I am getting ! I am being cut off as you cant see a debit order on your side (now I must get bank statements to show you)
How about a reference number to the scheduled debit order (JAB : Ref ********** 37)
Now call me a lair please !
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Replies (3)0
Replies (3)JC
Jacques C's updateReviewer Update
15 Nov 2017, 19:12So it came to light MTN had a issue on their side and my service was stopped for a while.
The reply "there was an incorrect aging on our system that showed this amount as being overdue instead of being current. "
Ok MTN ... I am a subscriber since 2003. If the client does something wrong, extra fees are charged.
Please explain how you are going to make me happy as a client.
JC
Jacques C's update15 Nov 2017, 19:12
Reviewer Update
So it came to light MTN had a issue on their side and my service was stopped for a while.
The reply "there was an incorrect aging on our system that showed this amount as being overdue instead of being current. "
Ok MTN ... I am a subscriber since 2003. If the client does something wrong, extra fees are charged.
Please explain how you are going to make me happy as a client.
JC
Jacques C's updateReviewer Update
16 Nov 2017, 10:21Dear mr Kabelo Brett Mosimanyane,
I now found out that my voice mail is also deleted ... and this morning at 6am I got another sms that the amount outstanding isnt reflecting.
PLEASE CALL ME BACK ... I was in a meeting earlier, or even better ... please reply to me via email as I am running around. I am awaiting your reply via email
Can someone please FIX my issues.
JC
Jacques C's update16 Nov 2017, 10:21
Reviewer Update
Dear mr Kabelo Brett Mosimanyane,
I now found out that my voice mail is also deleted ... and this morning at 6am I got another sms that the amount outstanding isnt reflecting.
PLEASE CALL ME BACK ... I was in a meeting earlier, or even better ... please reply to me via email as I am running around. I am awaiting your reply via email
Can someone please FIX my issues.
JC
Jacques C's updateReviewer Update
01 Dec 2017, 07:43Dear MTN .... So I got a R195 credit from MTN's side ...
1) My debit order for less still went off
2) I went from R195 credit to R49 now (so who is using my credits)
Can you please EFT the R195 to my bank account please.
This is really not good service. First I got cut off ... now someone is using my credits, and lastly, debit orders are still going off.
WHY WHY WHY ?
JC
Jacques C's update01 Dec 2017, 07:43
Reviewer Update
Dear MTN .... So I got a R195 credit from MTN's side ...
1) My debit order for less still went off
2) I went from R195 credit to R49 now (so who is using my credits)
Can you please EFT the R195 to my bank account please.
This is really not good service. First I got cut off ... now someone is using my credits, and lastly, debit orders are still going off.
WHY WHY WHY ?