Lawad have mercy.

<p>AGAIN I have an unexplainably ****erally. UN.EX.PLAIN.ABLY, your FANTASTIC, ever so polite and DEFINITELY well-trained staff don’t even know how it happened) high bill… attributed, according to your brilliant customer-orientated, friendly (oh my word SO friendly) (NOT) staff, to calls…. Well here’s the catch... I made TWO calls last month AND I have about 40 free anytime minutes CARRIED OVER from last month to prove it… so where do you derive the R 800 spent on calls? “We will investigate the matter”.... “But you still need to pay the R800 we have CLEARLY wrongfully charged you”… why? Because if I don’t? MTN cuts me off… just. Like that. And now, for my personal favourite, “why don’t you just set a usage limit” … REALLY? It hadn’t OCCURRED to me… if only your “Sorry, system is unavailable” (YES I did the *141*5# thing… A THOUSAND TIMES) message didn’t appear EVERY TIME I ATTEMPTED THIS. I do not want another pathetic response from MTN saying “we are investigating the matter” because you can take that investigation and shove it (this is probably what happened to the last 1 000 “investigations” you’ve performed for countless consumers… shoved somewhere among another *** “investigations”)… this is to save other consumers from a “service provider” you can depend on if ******* service, unresponsive systems and **************** is what you are after.</p>