AK
Allanna K

1 reviews | Active since Mar 2013

01 May 2015, 05:13

Last communication recieved on the 9th/04

Last communication recieved on the 9th/04 apologizing for the delay in response. Its now been 21 days and STILL no response. Even though i was promised that my complaint had been escalated to regional level. Its clear that this id the level of service that MTN provides!!

0
Replies (1)
MTN South Africa
MTN South Africa's reply16 May 2015, 14:50
Official
Hello Kitsonallanna,

Thank for posting.

Please accept our apologies for the delayed response and for any inconvenience this may have caused.

Our records show that this matter has been attended to by Veronica per REQ:***.

Regards,
Nomonde.
REQ:***