1 reviews | Active since Jun 2015
LAPTOP NEVER REPAIRED AND MTN SAYING THEY CANT DO ANYTHING AS THEY DONT MAKE LAPTOPS YET IT WAS PURCHASED FROM THEM
<p>Last year i bought a Lenovo laptop on contract through MTN Tygervalley. Since then it has been in for repairs 3 times. each time it comes back more broken than before. i fetched it last week Tuesday again after it was there for more than 2 months again for repairs. I used the laptop just to watch movies on and was operating fine, last night i needed to use the internet and tried connecting to the Wi Fi for the 1st time since i have and i cannot connect I tried to trouble shoot it and i got the following errors "The intel(R) Dual Band wireless-AC3160 adapter is experiencing driver or Hardware-related problems" and "A network cable is not properly plugged in or may be broken" (even though i had nothing plugged in.</p> <p>Each time i call the store they keep telling me that its not their problem, its Lenovo's problem. i did not purchase the laptop from Lenovo, i bought it at MTN tygervalley.</p> <p>I have not been able to use this Laptop since January and yet i still need to pay the contract every month (but its not MTN's problem). If i were to decide not to pay my contract anymore i cannot say that its Lenovo's problem as I purchased it from MTN. Payment need to be made even if i cannot use the laptop.</p> <p>Its enough that this Network keep *****ing my data on a daily/weekly/monthly/annual basis then they still render the worst service as well and this service is accepted by MTN as normal service, its seems that in their manual this must be great service that they are providing and their customers are giving them bad customer service when in actual fact their customers give them great service by paying each month and they are providing bad service.</p> <p>I am at a point where i think MTN need to give me a new laptop as it keeps coming back with a different problem after they sent it in for "repairs".</p> <p>I need someone to please contact me back ASAP with a fast solution as i am sick and tired of driving my petrol up and down to take it in and collect it and my time that i need to use each time just to have the same problem again.</p> <p>I know for a fact that this message will be overlooked and my problem will not be resolved again!!!!</p> <p>I REALLY REGRET EVER BEING WITH MTN AND WILL NOT RECOMEND ANYONE TO THIS NETWORK.</p> <p> </p>
