GN
GLORIA N
1 reviews | Active since Dec 2014
06 Oct 2017, 10:42
Laptop Issues
Stil has not received a feed back from anyone MTN Secunda or the people that are dealing with the complaints about my contract for the laptop.they dont care about their customers only what they get from you. I regret taking the contract with Mtn
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MTN South Africa's replyOfficial
16 Oct 2017, 12:57Good day Gloria,
Thank you for your post and taking my call.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
As per our telephonic conversation the Laptop has been sent back for repairs and a turnaround time of 2 weeks was given.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply16 Oct 2017, 12:57
Official
Good day Gloria,
Thank you for your post and taking my call.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
As per our telephonic conversation the Laptop has been sent back for repairs and a turnaround time of 2 weeks was given.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,