<p>Two months afo I took my laptop to brooklyn Mtn for repairs ,at first I was told they wont need the charger for it, the next day I was called to bring the charger as they want it,I then Have to drove back to drop the charger there,I think after five weeks I was called and told that I have to pay 500.00 as they found nothing wrong with the laptop,my questin is that how can i say the laptop is not working and waste my petrol to drive three times to Brooklyn for repairs,up to now I am still waiting for them on when to collect my laptop,is now the third month</p>
Good day Mosima,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant store management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Best regards,
Good day Mosima,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant store management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Peggy
REQ:***
Best regards,
Good day
I am still waiting for the call from the management of Brooklyn ,is now the fourth month I called them earlier this month but no answer,I need that lap top as I need to use urgently,
How do you expect me to pay the contract if I dont have my laptop for 3 months,that is unfair
Good day
I am still waiting for the call from the management of Brooklyn ,is now the fourth month I called them earlier this month but no answer,I need that lap top as I need to use urgently,
How do you expect me to pay the contract if I dont have my laptop for 3 months,that is unfair
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