1 reviews | Active since Jun 2010
Lack of service to no service
<p>Hello???? Anybody home?? You have read my last message on your fb at 21:36 Tuesday evening and I'm still waiting for a response on Thursday. My problem will not go away by ignoring me
I'm trying now for weeks to change my EXPIRED contract number to a pay-as-you-go and to retain the current number. See your reference ********** 85 and reference ********** 97. The promise "somebody will call you within a day" is a joke. I'm giving you till Tuesday, 15 November to sort this out or I'll port my number.
I'm trying now for weeks to change my EXPIRED contract number to a pay-as-you-go and to retain the current number. See your reference ********** 85 and reference ********** 97. The promise "somebody will call you within a day" is a joke. I'm giving you till Tuesday, 15 November to sort this out or I'll port my number.
MTN read the latest message on fb at 7:44 am today Thursday, 17 Nov. Still waiting.
MTN read the latest message on fb at 7:44 am today Thursday, 17 Nov. Still waiting.
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the prepaid migration for the mobile number 078****848 was processed on 2016-11-17 and a request for late cancellation invoice dated 2016-11-13 has been logged on reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the prepaid migration for the mobile number 078****848 was processed on 2016-11-17 and a request for late cancellation invoice dated 2016-11-13 has been logged on reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you. Its a pity that a person must go to these lenghts for a simple request made in August.
Thank you. Its a pity that a person must go to these lenghts for a simple request made in August.