LACK OF SERVICE - INCOMPETENCE

I have been a loyal customer for many years but now I'm regretting it! I am really thinking of rather canceling all my subscriptions and moving over somewhere else. I'm just getting bad service. For months now I'm always struggling with upgrades and anything I call the call centre for because I'm in the old system!!! What the he'll??? This is not my fault. It's not my fault there is 2 different systems but because I'm on the old system I get very ****ty service!! This is unacceptable. I upgraded my phone earlier this year and had to pay extra and more expensive because I'm on the old system I couldn't get the packages everyone else gets!!! Ridiculous!!! So it was said I'm on a top up contract but when I call the call centre for minutes I can only get mtn to mtn minutes and not anytime minutes??? Again what nonsense is this!!! Nobody told me this. Then upgraded my other line this week again same hassles because I'm on the old system. My third line is upgrading in a week but I think I'm moving somewhere else because I can't take this nonsense anymore!!! Stop penalizing your customers for your own incompetence