1 reviews | Active since Jun 2010
Lack of service
<p>To ignore your customer is a vey bad practice. I'm trying now for weeks to change my EXPIRED contract number to a pay-as-you-go and to retain the current number. See your reference ********** 85 and reference ********** 97. The promise "somebody will call you within a day" is a joke. </p>
Good day Jurie,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
Kindly check the number ***) and provide us with the correct one as the one provided was registered to a business and this number was ported out on the 2015-06-29.
We trust that you find the above in order.
Please do not hesitate to contact us for further assistance.
Caylin Julius
MTN Complaints Management Team
REQ:***
Good day Jurie,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
Kindly check the number ***) and provide us with the correct one as the one provided was registered to a business and this number was ported out on the 2015-06-29.
We trust that you find the above in order.
Please do not hesitate to contact us for further assistance.
Caylin Julius
MTN Complaints Management Team
REQ:***