1 reviews | Active since Oct 2016

04 Oct 2016, 11:30

Lack of service

<p>On 23 August I went into MTN Canal Walk and asked for my contract, which is beyond the original 24-month period, to be downgraded to prepaid.</p> <p> </p> <p>A month and a half has passed and it still has not happened.</p> <p> </p> <p>Instead my R79 contract has suddenly changed to a billing of R120.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply05 Oct 2016, 22:06
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

kindly provide us with cell number or your id number for us to be in a position to investigate and resolve your problem accordingly.

warm regards

mike

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