Lack of service
i currently already have a complaint lodged with your company since your a cellphone provider, and you cant provide me with my phone which was sent in for repairs... odd that.
but just thought you should know that your complaint "analyst" more like escapist Kabelo Brett Mosimanyane feels that a good business practice would be to ignore an already irate customer, one who has not been sorted out since the beginning of June.
oh he also takes a week to provide your customers with a complaints reference number and we have to ask four times for it.
but oh well i have submitted the complaint to the NCC and given them all the emails, luckily they can see that they are time stamped to strengthen my case cause it clearly shows that your facebook page and Kabelo stopped replying :)
