1 reviews | Active since May 2016
Lack of service
<p>I Have been calling Mtn nonstop regarding my sttatement reflecting my address to date they cannot get the spelling right and after 8 attempts i am now really frustrated with their lack of service.all i ask is that they send me my statement or invoice reflecting my correct address this has been going on for 2 mths already . pathetic service</p>
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
May you kindly provide us with your cellphone number or MTN Account number or ID number in order for us to be able access your account and correct your address.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
May you kindly provide us with your cellphone number or MTN Account number or ID number in order for us to be able access your account and correct your address.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***