1 reviews | Active since May 2016
Lack of service
<p>I did a sim swap on monday(09-05-16) at the mtn in centurion. Today is thursday and the sim is still not active. If I phone or go to the shop, I just get sent on a wild goose chace somewere else. I need to drive with publick transport every day vrom centurion to Hatveild so Mtn is indangering my life. I do not know what to do any more, if this goes on i'll be cancelling my contracts tomorrow.</p>
Good Day Adriaan182,
Thank you for your post.
We are terribly sorry for the lapse in service and the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We have tried contacting you on your cell number without any success. Kindly be advised that as per our records the sim swap has been processed s and your cell number is currently active on the network.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Good Day Adriaan182,
Thank you for your post.
We are terribly sorry for the lapse in service and the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We have tried contacting you on your cell number without any success. Kindly be advised that as per our records the sim swap has been processed s and your cell number is currently active on the network.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***