Lack of service

I went to MTN at Bluff Towers 3 December 2015 to cancel the contract as Lynne Scholtz has gone overseas, emailed again 6.12.2015, went to MTN Bluff Towers end of December 2015, went end of January 2016 and guess what, again on 26.2.2016 and of course again today(15.3.2016).<br> <br> MTN politely omitted to cancel the debit order. R 199 came off end of December, then I was explained that it is for November, R 199 came of end of January which was for December 2016.<br> <br> Then MTN had the cheek to debit the account with an increased amount of R 258 on 26 February 2016 which is for when? The account was cancelled beginning of December. How many months notice could MTN possibly want. The account is on prepaid now which I have known since December 2015. My name is Renate Goveia and I am acting on behalf of Lynne Scholtz who has immigrated to the UK already.