Lack of response

Last year around December I app**** for the MTN uncapped wifi deals and I was informed that the consultant will call me in 3 days. Indeed the consultant phoned but couldnt process my application because my number needed to be migrated to the new system. I waited and waited and then decided to go to an MTN outlet to enquire and I was told that I need to be patient as the migration takes time. I have been patient and nothing has been done now in March. I then decided to do a new application in March and now MTN personnels have been phoning me everyday but I answer and then the call just gets dropped. I am not sure what is really happening here.