Lack of Response

I spoke to the MTN branch on the 07th July 2015. To date, I have not received a copy of my contract.<br> The upgrade of my account has been changed and I cannot go back to my original upgrade package unless I have a copy of my contract. Do you think I can get a copy? <br> <br> I first spoke to Adelaide, who then went on leave without resolving my issue.<br> Then I spoke to Damian who REFUSED to help me!<br> Now I have been waiting for Melissa to get back to me.<br> <br> It is almost impossible to get hold of the store and no-one calls me back!!!<br> It has been 2 months now!<br> <br> I have since contacted Customer Care and their response is:<br> <br> 'Kindly be advised to visit any MTN Store and ask for a copy of a contract.'<br> and when I said they cant help me, they the say:<br> <br> 'Kindly be advised that you need to visit the branch where you opened the contract in order to get a copy of the contract.'<br> <br> Are you kidding me??????