Lack of interest from Paul Mthembu at customer service at MTN

<p>I called MTN because I wanted to find out how much it would be to cancel my contract with MTN and I was put through to the most uninterested person ever. He tells to go read my terms and conditions so that I can figure out the calculations. I had to force him to explain to me how he had reached the amount he quoted me without me having to read the T&C's. I know it is frustrating to work at a call centre and as customers can be annoying but sometimes a little courtesy goes a long way, especially when the person on the other end does not understand. I felt like I was inconveniencing this guy and even asked him to put me through to someone if it was a hassle to assist.</p>