Lack of integrity and rude.

Went into MTN Cascades in Pietermaritzburg, staff were less than helpful. The staff lack integrity and manners, especially the indian lady who works there. Nobody was aware that there is a problem with their network. they said the network was fine and I needed to do a sim swap because my sim was old. This obviously didn't fix my issue. 2 hours of a day wasted just to inform MTN staff that their is a problem with their network and be spoken to rudely.