Lack of Feedback / No returning calls / bad servic

Hi,<br> <br> I'm very unhappy with the service I received from MTN. I went in more than two weeks ago, to transfer my cellphone and data contract from my fathers name, over to mine. I was told that I would receive a text message confirming the submission of my documents. Till today - I left 3 messages, phoned about 6 or 7 times (Some calls just unanswered) and still to date, no feedback - or someone just returning my calls, nothing. I never ever received good service from any MTN store in the Three Rivers area. This is unacceptable!!<br> <br> To make my experience even better !!! - I upgraded to an LTE device almost two years ago - since then, I moaned about not ever having had ANY LTE coverage. I was told it was the device that's faulty - so I sent the deive in. Thereafter I also phoned in again, explaining the same. All the trouble for nothing.. because I received a LTE sim the other day. So after all, the issue was with the SIM. I ended up selling my NOTE 3, cause I suspected it being the device. So I can't think how MTN couldn't have given me the answer 18+ months back!!!???<br> <br> I cannot wait for my contract to expire with MTN. Definitely moving to another provider who values my business.<br>