Lack of Feedback after Investigation

I submitted a complaint a couple weeks ago with regards to my billing and accounts. MTN responded and said they have forwarded the situation to the management of billing who will investigate and give me feedback. This was the 8th of June. Reference from this was REQ *** and previous references in store were REQ *** and ***.<br> To date I have still not received any feedback, but debit orders for these ridiculous amounts keep going off.<br> <br> I need someone to get into contact with me asap, otherwise I'm going to go reverse my debit orders and go to your competitors. <br> Just give me service. Preferably phone me on *** and talk to me.<br>