Lack of customer service Boza Network

MTN South Africa has a we don’t care approach to clients, I have a contract with the service provider which I asked to have cancelled.

Requested a call-back from the legal department in order to make payment for what is outstanding on monies owed to close the service and for the past month e-mails sent and calls made to them proved to be fruitless.

I can’t believe that I have to beg the so called “ Boza Network” which means Boss of a network proves to be nothing but a let down.

Anyone that has a contract with them should probably re-look MTN can do for them if MTN can’t even contact a client regarding a bill that he is willing to settle and have it closed and have his ITC record updated.