Lack of customer service

MTN you are useless as a company and lack customer service. This is practically my 4th complaint to you guys and no one seems to care to help me. In my 2 last reviews i sent to you guys, you had pledged to settle my account and remove my details from ITC and your lawyer. I spoke to the VVM Attorneys, I sent them your rep**** to my reviews but because they are also *********** as you they keep harassing me, so i have to explain my dilemma to each TOM **** & HARRY that calls me from that company, do you guys not follow up on complaints. these are all the complaints I have sent to you since end of 2017 and I am still not getting anywhere with this: 1.Case of ***** and Bad Service dated 7 NOV 2017, 2.Mad as Hell dated 7 Feb 2018 & 3. Im over this ******* - 26 Feb 2018. I have since been waiting for Alice van der Merwe to credit my account, I have a call recording of her confirming that I do not owe MTN anything on this account but now your lawyers keep calling me. Kabelo Brett Mosimanyane rep**** to my last complaint to advise that Alice did credit my account.I want an apology email from MTN stating that I do owe anything on this account and remove me from ITC, and I want those lawyers to aslo send me an email to confirm that I do not owe anything. my email address is ********** Stop playing with peoples time and money, I am sick of this, or should i go on Twitter, Facebook before i can get assistance, like must I break all social media platforms.