Lack of Customer Focus

<p>On 14th March 2017 at around 11AM MTN blocked me from making outgoing calls. After spending an hour trying to get thru to the call centre I eventually went to their store in Overport City. First i was told that it was a technical problem and services will be restored shortly. I inisted on speaking to the manager who then ask one of his staff to call the call centre. I was then informed that i was disconnected due to some accounting problem although my account was up to date. Services was restored immediately. I asked for an explanation and non has been forth coming since them. I even emailed their customer care twice for a response. Tried to call the call centre yesterday wasted two hour because could not get thru. Worst customer care ever. I will certianly change service provider. MTN does care about customer service</p>