Lack of communication and overcharging
<p>MTN SA went on strike in 2015, never billed my account and when the strike is over they invoice me for R2700, instead of R900.00. When i question how did my account get to that amount, they say they will come back to me and never do. Even the legal team sucks, i spoke to a lady by name of Enedy who promised that someone will call me back and never did. now when i phone they do not take my calls, and they have handed the account to debt collectors.</p> <p>This so frustrating.</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly write back to us with your contact numbers and MTN account details, we will attend to the matter accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly write back to us with your contact numbers and MTN account details, we will attend to the matter accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***