Lack of communication and ************ to

With the current bad publicity that they are having it seems that it just gets worst. A few months ago I was involved in an attempted hijacking and armed ******* where I was ****** of all my cell phone devices as I am an Uber driver. The ******* got away with all my personal possessions and damaged the vehicle I used till today I have been without employment as I have been able to get any.of my insurance sorted. I notified mtn of this but to them this does not interest them. I even emailed them.to work out a payment plan for me yet that they couldn't do they rather send you a link to email them and when you do they still don't reply now they gave the account over to Hammond pole attorneys for collection on the account to whom I responded with the same information I have MTN