Lack of CARE in MTN customer care

I have an Afrihost account that I have not been able to use since Friday the 12th due to MTN's signal \issue\". I phoned MTN on the 15th to see why and they informed me that they are working on the problem with their network. It is now the 18th and as I understand it, the signal problem is fixed, however I still do not have any signal on my sim card. I tried to phone MTN's 173 number for prepaid numbers and I get as far as typing in my prepaid number. They then confirm my number, followed by the automated machine saying twice \"Thank you for calling MTN customer care. goodbye\".<br> <br> I tried 808, but after repeating my problem to four separate people, I got referred back to 173 and I get exactly the same response. Does MTN not value their customers?<br> You'd think after this signal problem that the country has experienced over the passed few days, that MTN would be bending over backwards to convince their customers to stay."