LACK OF ASSISTANCE & DEBITS OF ACCOUNTS

To whom it may concern,<br> <br> To date nobody has contacted me with regards to the termination of my contracts that I have paid up in full on 11 January 2016 nor has anybody come back to me after my numerous calls & emails to get this finalised as this is a long on going situation.<br> <br> Your consultants rudely drop phone calls and each and every consultant I have dealt with gives me a different story regarding the matter at hand.<br> <br> I have been waiting for a Danny Botha from cancellations or retentions department to call me since 10 February 2016 @ 14H28 and to date nothing has happened.<br> <br> I have been battling to get any kind of assistance from MTN since 06 November 2015. I have paid all the money for the early terminations, sent proof of payment, phoned numerous times and even entertained debit orders going through my account after the settlement was paid in full.<br> <br> I have submitted requests on MTN's complaints website and nothing has come from that.<br> <br> All that I have ever gotten back from MTN is a generic email stating \This email serves as acknowledgement of your request.\" Nothing has ever happened further.<br> <br> This situation is completely out of hand and needs to be settled!!!<br> "