Lack of accountability

<p>Dear Tanya (I'm directing this at you as it seems you are the face of MTN here on hellopeter.</p> <p> </p> <p>I'm quoting your last response to bring everyone up to speed...</p> <p> </p> <p>'</p> <p>They have come back to show that the usage was validated, as per a report that was pulled it is noted that there were multiple applications running simultaneously and this is the reason for depletion of the data bundles and airtime. </p> <p>Kindly ensure that you do not have multiple Internet applications running simultaneously in order to minimize the the rate at which your data is depleted. You may contact the data support desk 1555 (free from MTN sim card) or ********** ( from a different service provider) in order to get assistance on how to check and close the multiple applications on the your handset. This should alleviate the problem going forward. '</p> <p> </p> <p>Firstly, be so kind, to forward me that report. Secondly, it has become the norm today, to have multiple applications running simultaniously on your phone. Whatsapp, e-mails, using the GPS function and who knows what other apps people use (those mentioned are the apps I use and resulting in MTN reserving ALL my available airtime, even though I have an active data bundle).</p> <p> </p> <p>I'll be waiting for your so called report, you are welcome to give me a courtesy call in the meantime to try and resolve the problem. Also, since my latest report on hellopeter, every time I make an outgoing call, I get a pop-up from MTN, which I first need to close before I can actually end the call or do anything else for that matter. Whatever it is, fix that problem too!!</p> <p> </p> <p>Eagerly awaiting your response Tanya, ohh and please don't forget to e-mail me that report.</p>