KING of transferring calls and not helping customers

Terrible experience. After 20 plus years with MTN I have been on a call for 90 min and simply get transferred from one person to another. Appears employees are well versed in pushing the transfer button and not helping clients. I have an existing contract and I have more data than I can use in a year yet I cannot use it as I please. I get allocated data for social etc… all I want to do do is change my data package to something where I as a responsible adult can spend the data as I please. This is clearly too much for any person receiving my call to comprehend and they either find the transfer button or drop the call. Cant wait for all my packages to run out so I can leave MTN. Terrible service. Guess what after 90 min on the phone I still have yet to be helped. AWESOME service in transferring calls and THATS IT!!!! Service non existent. Imagine if someone actually had a complex question or request!