Kindly assist on passing the credit on the account

Dear MTN<br> <br> This is the last request I will be sending to you to resolve my account query this has been going on since 24th of Feb 2015 till to date (Not Resolved)<br> Every month am the one who needs to follow up with you and be send to pillar to post been given to many Ref number's never get follow up calls from MTN as promised.<br> <br> The reference for the queries are as follows : *** was logged on the 14/05/2015<br> : *** was logged on the 25/06/215<br> : *** was logged on the 14/08/2015<br> <br> <br> Please kindly note if my line gets suspended again I will not bother to contact MTN again because currently I don't have a binding contract with you since you stuffed up the contract I had with you, <br> That was going to elapse on the 2016-04-10... this one you processed on the 2015-05-28 I don't have that contract I never agreed to the terms and subscription fees of this contract <br> <br> I request not to be harassed to pay any amount I never signed for.<br> <br> If you need to respond to my request's respond via email.