MT
Manuela T

1 reviews | Active since Aug 2016

21 Aug 2016, 15:52

Kgomotso Matuba at MTN you are a star!!!

<p>On Saturday 20 August 2016, my daughters I-phone got ****** and I wasn't looking forward to contacting your client services department to have it blacklisted as my previous experience with them wasn't great!</p> <p>Well, KGOMOTSO MATUBA exceeded my expectations. She was not only professional and patient but she was also empathetic to my query and she made me feel so much better.</p> <p>She made me laugh in a pretty miserable situation and she resolved my query punctually and effectively .</p> <p> </p> <p>I would really appreciate it if she could be acknowledged for the manner in which she dealt with my query.</p> <p> </p> <p>A happy customer.</p> <p> </p> <p>Kind regards,</p> <p>Manuela Thurnher</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply22 Aug 2016, 15:47
Official

Thank you so very much for your post, complimenting kgomotso service. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.

I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.

Kind Regards

mike

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