KEEP YOUR SERVICE TO YOUR SELF MTN

So I lost a phone with my two simcards in.. Vodacom and MTN, The least I could do was to disconnect my simcards so they wont be in use..

I first called Vodacom and they just disconnected my simcard within a minute..Nowonder they are South African's leading cellular network and nowonder i have been with them for 15 years...

Then minutes after, I called MTN to do same, GUES WHAT???? I was told that that it is imposible to block/disable the simcard , they can only blacklist the phone and again I will have to call the following day as it was already after 23:00!!!!and oh, i will have to provide them with an IMEI for the phone and for simcard, They can only do if i do simswap!!

I mean guys come on!!! You are suppose to protect your clients! So whoever has my phone had all night to themselves to use my simcard simply because it was after 23:00..

I have been with MTN for just a month and Im saying NOMORE!! THANK YOU FOR YOUR HORRIBLE SERVICE!!!

Those who have been with you for long its simply because they have not experienced the technical problems by far and maybe also because of ur promotions which I see Telkom is beating you.. Im disappointed xem!! Good bye!!