1 reviews | Active since Aug 2010
Keep *****ing my money
<p>Here we sit again a new month yet just another month of *****ing my money. Well thats the only conclusion that I can come to as their response is that all theri accounts people are qualifed accountants. On 3 August 2016 I cancelled all my insurance on all my contracts with MTN Inusrance, they billed me for insurancae again on 1/9/2016 this after cancellation confirmation was recieved, I cancelled Itimised billing on one contract also on 3/8/2016 and geuse what they billed me for 1/9/2016. Once again there is services added to one of my contracts which I did not request, what to do what to do. everymonth over and over. This is poor for people caaling themselves "Professionally Qualified".</p> <p>And once again you try to contact them to get resolved, no-once answers phones, e-mails, tweets, fb messages.</p> <p>The different ombudsmans is now going to have a filed day with as well as ICASA, I am now tired of you *****ing my money and nit rectifiying the situation</p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have sent a request to Insurance department to cancell insurance on all your 7 contract numbers as you requested. We have removed the Itemised billing on the secodary number for *** as it was only removed on the primary number.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have sent a request to Insurance department to cancell insurance on all your 7 contract numbers as you requested. We have removed the Itemised billing on the secodary number for *** as it was only removed on the primary number.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
You have not confiremd that the credit to my account will be done because of your ignorance. I have had other insurance since the cancellation date of 3/8/2016 already in place paid for. therefore you owe me that money and also for the services that was not requested I e-mialed you and it was a total R332 that needs to be credit to me.
You have not confiremd that the credit to my account will be done because of your ignorance. I have had other insurance since the cancellation date of 3/8/2016 already in place paid for. therefore you owe me that money and also for the services that was not requested I e-mialed you and it was a total R332 that needs to be credit to me.