HP
Herman P

1 reviews | Active since Mar 2014

20 Feb 2016, 13:38

keep on calling

On Saturday 20 February I received yet another call from Green Connect - MTN, with an offer for a new contract. I asked the lady to put me through to a manager as this is the 4th time that they have phoned me and I have told them before that they should stop phoning me. She told me to hold on and then she ended the call. Nice going Pwice, next time don't do such a dumb thing if you gave me your name.<br> I want a few things now:<br> 1. MTN must make an apology on hello peter for them harassing me.<br> 2. I want Pwice along with her supervisor to phone me and explain why she ended the call, when I asked for a manager.<br> 3. I want MTN and all of their partners to remove my number from their marketing lists.<br> 4. I want copies of all the recordings of calls that MTN and Green Connect have made to me with regards to marketing.

0
Replies (1)
MTN South Africa
MTN South Africa's reply20 Feb 2016, 16:51
Official
Hello Herman89,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service received from Green Connect sales department.

We have escalated the request to the sales representative to investigate and to give feedback.

Kind Regards,

Alice van der Merwe

***

Best regards,