SD
Shannon D
1 reviews | Active since Jan 2016
07 Jan 2016, 10:12
Keep being put through
I have been on the phone to the MTN ***** department (because MTN has upgraded my contract without my permission) for the last 45mins. Every time I get put through to another department which either then cuts off or nobody answers. This service is disgusting.
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Replies (1)
MTN South Africa's replyOfficial
02 Aug 2016, 18:34Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The matter has been resolved, the ********** upgrade has been cancelled on 22/01/2016 and a journal of R1070.00 was passed to your account on 2016-02-03.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply02 Aug 2016, 18:34
Official
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The matter has been resolved, the ********** upgrade has been cancelled on 22/01/2016 and a journal of R1070.00 was passed to your account on 2016-02-03.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,