*** Service

This is following our conversation and my disgust of being without service for almost 4 weeks now. First being advised my service would be up once I reboot my handset. Only to be advised that there is an error on my line and must be logged with support. Attached is my emails sent to your customer service email and POP. This appauling customer service started in December 2014 and January 2015. I logged complaints and requested for a manager callback on both occasions. To date I have received no callbacks. All of this time I have requested compensation and have been patient and understanding. As a loyal customer I have decided that this is the last straw. I refuse to be treated like this and hopefully my future actions will ensure that no other SA consumer has to endure this level of customer service again. With this I request the below.<br> 1) Call recordings of my interactions with your network<br> 2) I have followed your internal complaints process and it has failed me twice now.<br> 3) Copy of my memo's or notes on my account.<br> 4)Record of my full length of contractual life span with MTN.<br> Hopefully I will get your response to my requests soon.<br>