NJ
Nadia J
1 reviews | Active since Apr 2019
15 Apr 2019, 12:33
Kathu MTN
Kathu MTN has the poorest customer service I have ever experienced.They directed me to even Vodacom with an mtn phone query.I have called the call centre as also directed by Kathu branch been to 5 different shops and no joy.The call centre directed me back to the shop and they cannot assist??
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MTN South Africa's replyOfficial
16 Apr 2019, 10:32Good day Nadia
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
MTN South Africa's reply16 Apr 2019, 10:32
Official
Good day Nadia
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,