*** service from MTN contract contact centre

I demand a ****** explanation from MTN as to why did I have to call the 808 contact centre 7 times yesterday and my calls were not answered, and this was not the first time this happened, calls kept onbeing dropped or I had to hold for 25 minutes until I dropped the call, I cant remember the last time I called that 808 number and my call was answered, what are those consultants being paid for if they don't answer our calls! This is very disgusting of MTN. I just want them to activate my outgoinh facility as the money was paid on saturday, These ****en idiots! I am so sick of MTN.