*** service

<p>Called in to change my banking details consultant confirms that the debit order will be go off from my new account. I was surprised on 31st debit order goes off from my old account. Call in again speak to a consultant on the 2nd of Jan he tells me that a debit order was already sent when I called in. Which means that MTN employs for the sake of employing they don't give their consultant training. Called in again this morning speak to a consultant she takes my name, number and my MTN pin then keeps me on hold for more than 30 min. While on hold I made another call to confirm that a debit order should go off on Monday. After ending that still on hold with the first call after 35 min Florance answered told me she was not the one who took the call at first. If this is the service we are paying for I might as well migrate MTN is not the only service provider in SA</p>