*** naar
<p>i reported my damage phone about a month back.The consultant told me that the insurance guy will come pick the phone up by my work place in 3 or 4 working days.after those day i called the insurance ddnt get though,went back to the store some story was given to me called again was answered .....they put me thrugh to corrier they told me in 3 days they will come get my fone till today its been 2 weeks now ...im so tired of this *** service that MTN is giving me..my ref ********** 5</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,