Just trying to get home Internet

I have just received the most horrible service from Mondo. On the 6th of October 2022 I received a call from a sales rep from Mondo, she was a lovely lady and I proceeded with the application. Today is the 17th, and after being promised by the sales lady my order should have been delivery by the 10th of October 2022, I am still waiting. I spoke to many people each one telling that there was something missing from my application. I've been patient and sent all the documents that Mondo has requested from me. Today I give them a call to follow up on my order and I get told yet again that Mondo has not processed me order as i have not app**** online.

I feel that the staff at Mondo are informed correctly about procedures that their company has in place, or their staff is just ***********.

I feel that more people need to know that Mondo's sales staff are good at what they do, but there is were it stops. Mondo staff don't know how communicate properly with their customers.